The Value of Digital Age & Human Interaction: What could go wrong?
10/12/2022
header
The Value of Digital Age & Human Interaction: What could go wrong?
October 26
11 AM ETmain
Freek Van Laar
Partner at Tway
A lot of time, effort, and money has been spent on humanizing the digital experience. So how are we doing so far?
Find it out with this InEvent talk. The human experience is broadening on the virtual front, but whether it will be genuinely humanized, meaning connected on an emotionally intuitive and reactive level, is likely an ongoing challenge.
The modern customer is often on the go, seeks instant support, and wants a seamless experience. While such demands may be met through advanced technologies, the human touch remains essential. Customers expect digital customer experiences (CX) by businesses not only integrated but also more advanced and secure. To avoid falling behind your competitors in the fast-moving experience economy, you must also humanize your customer experience.
Freek Van Laar, Customer Success Manager, Digital Enhancer, and Entrepreneur, has much to say about it.
Find it out with this InEvent talk. The human experience is broadening on the virtual front, but whether it will be genuinely humanized, meaning connected on an emotionally intuitive and reactive level, is likely an ongoing challenge.
The modern customer is often on the go, seeks instant support, and wants a seamless experience. While such demands may be met through advanced technologies, the human touch remains essential. Customers expect digital customer experiences (CX) by businesses not only integrated but also more advanced and secure. To avoid falling behind your competitors in the fast-moving experience economy, you must also humanize your customer experience.
Freek Van Laar, Customer Success Manager, Digital Enhancer, and Entrepreneur, has much to say about it.
register
REGISTER NOW
and Go Beyond with InEvent
footer
Oh snap!
Nice!
Warning:
Edit mode: